Pauline Charlton is THE BEST. She is relentless in her pursuit, she is thorough in her efforts and she truly cares about you as a client. Pauline showed me one house and it didn't quite meet my needs but in the days following , she found several properties that met my needs and exceeded my expectations. She did not stop until I was completely satisfied. Even when the paper work was signed and the movers had been contacted, Pauline stayed in touch and made sure that everything was as I needed it to be. Again, Pauline Charlton is one of an elite class of professionals. She still believes in customer service and making sure the customer is happy.